I needed to buy some fabric for pants and don't know much about that type of thing so I called the store first and got McKenzie on the phone. She was extremely helpful, patient and discussed the project with me and just had a great attitude from start to finish. She told me to ask for her when I came in and she would help me pick stuff out which she did when I got there. Then she turned me over to Brenda at the cut counter who was amazing as well. Friendly, patient and went way above and beyond. She made suggestions about some other fabrics that might work, went and got them for me and helped me decide on which options would work best. I know there are some negative reviews on here but I had as close to a perfect experience as I could have thanks to McKenzie and Brenda and the pricing was much better than any of the other stores I called before going in. Highly recommend this store and I will definitely go back whenever I need more fabric. Excellent!