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  • My husband and I recently purchased a new 2013 Kia Optima from Tempe Kia and were surprised by the service we received from our sales associate, Andrew Harper. From the moment we walked onto the lot, Andrew was friendly, knowledgeable about the cars, and (the biggest factor to this positive review) non-pressuring. We were upfront with Andrew, telling him we didn't need a new car, and in fact it was the first time we had even looked at Kias. He listened to my (the car would be for me) must-haves and nice-to-haves and took us through the models, pointing out the differences in each. In the past, my husband and I have walked out of negotiations for a vehicle due to the pushiness of the sales associate or finance manager. Maybe it was because we didn't NEED a car, or they gave us a screaming deal because we had a fussy toddler with us, or all the Kia employees we interacted with that day are genuinely nice people... whatever the reason was for our smooth research/negotiation/signing, we'll take it. Best experience we've had buying a vehicle, hands down.
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