I also wish I could give zero stars because they don't even deserve it.THE absolute worst company to rent from. I use of listened to the reviews I read. When I did the walk through of the house I was going to rent there was SEVERAL issues in the house. ALOT of Cracked tiles. Cabinets all banged up. Messed up doors. Carpet Insert that had a giant whole at the corner. And that the paint would not need to be re done and they do not mark for messed up paint because when they "re did the paint" it was all off colors didn't match nothing!
We asked the man and made sure we would not be responsible for the pre existing issues! Took pictures and everything. Comes to moving day. I take the fall for a few missing light bulbs some blinds broken on the back door. My deposit was 3,500. At the end of my lease I got 90$ back. They charged me for every pre existing thing in that house! Their own awful paint job! The carpet that was messed up before! ( even though we offered to fix it if we had to because we worked for the company who originally did the flooring in the house! He said no it's be a waste since it was a pre existing issue. They also charged us for the damages on the cabinets that were there from the beginning. Every charge besides the ones I know we did were from before! So I re send the pictures with DATE stamps! But, because the guy that did the walk through no longer worked there and my pictures looked like they were taken after (even with the god damn date stamp!) would not give me any of my deposit! Single mom with two kids and this company will scam you like nothing! I knew this would happen and that's why I took the pictures and saved the emails but at the end of the day they didn't give a shit if you had proof. They already have your money. DO NOT GO WITH THIS COMPANY!
In response to their replay. Yes, I'd be happy to send you original emails of pre existing issues with the home and those same issues you charged me on the summary of my deposit. I have it all saved.