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| - READ THIS REVIEW!! DO NOT SKIP OVER IT!!!
I brought my car in to get tinted and had a horrible experience. When I got my car back there were multiple hairs pressed between the window and the tint. Aside from the hairs on 2 out of the 5 windows, EVERY window had TONS of dust bubbles all over. I am sure these weren't moisture because I waited a week for the windows to cure, and you can literally see the pieces of dust/dirt trapped in the bubbles.
I am very disappointed by how horrible the tint came out, but I make the hasty assumption that they will gladly redo my windows so I bring my car back in. When I tell the guy about the hair in the windows he tries to get me to admit that I have been driving with my dog in the car, and that's how the hair got stuck in the windows. First of all, I don't have a dog. Second of all, how would driving with a hairy animal cause hair to become trapped between the tint and the window???? Not only is this completely illogical, but it is now apparent that he is going to do everything he can to get out of fixing his mistakes. I reiterate that the hair in the windows was not from me and is completely unacceptable and he became extremely jittery clicking his pen a million times per second before walking away without saying a word. Could it be anymore obvious that he's scrambling for reasons as to how I must be responsible?
Eventually, I get him to agree to fixing the windows with the hair, although he is adamant that he will NOT be fixing the windows with dust as "that is just part of getting your windows tinted". Are you joking? I have had my windows tinted on four other cars the last nine years and they all came out perfect, no dust and no hair. Was I just the luckiest person on earth the previous four times, or do you just take zero pride in your work? I'm fairly certain it's the latter.
Then came his last-ditch effort. Despite the fact that he seemed to remember me the entire time, now that he's agreed to redo the windows and sees I am empty handed he demands my receipt to prove he tinted my windows because he does not recognize my face and think I might be pulling a fast one to have him fix someone else's mistakes. Pathetic. Luckily for me, I save my receipts.
He eventually works on the car and calls me when it is ready. I show up and examine the two windows that were supposed to be fixed to find that one of the windows still has a hair. Not only is this situation frustrating beyond belief, but it is in almost the exact same spot as one of the previous hairs on that window. I would have been under the impression that he simply did not work on that window but the other hairs were gone. Was this suppose to be an improvement?
All in all, this place had unprofessional customer service and even lower quality of work. From having their paperwork littered with misspellings like 'chooseing' and 'disapear' to the way the man who seemed to be the owner treated me as a paying customer, there's no hiding how terrible this business is run. Finish it off with continuously getting hair tinted to my windows, this place is a mess and I will never go back.
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