THIS PLACE IS NOT SANITARY!! When I arrived, I was immediately acknowledged and greeted. I wanted a manicure and pedicure. I picked my color and was instantly seated in the pedicure chair. The young lady who greeted me informed me that no one would start my water until my tech was almost done with her current client. I thought it was quite "interesting" that I wasn't allowed to soak while I wait. During my pedicure, the top of the bottle for the foot scrub came off while the tech was applying it to my legs. The foot scrub made quite a mess. The nail tech scrapped it off my leg and placed it back into the container to be used on other clients. I pride myself on showering regularly; however, this is sooo unacceptable. Towards the end of my pedicure, she began to complain about how hot she was. When she got up to retrieve a towel to dry my feet, she wiped her forehead with it prior to wiping my feet. Being that she was so hot, she also removed one of her gloves. She wiped her nose and with that exposed hand and then proceeded to rub me down with lotion and oil. When it was time for my manicure, she couldn't locate a clean cuticle scraper in her kit so she used the same one that she used on my feet. The only reason I allowed her to "proceed" with her unsanitary ways is so that I could leave an honest review and also file a complaint with the NC Board. All the yelp reviews make this place look great....but how much would you care about cute nails if your fingers and toes are infected and falling off???