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| - UPDATE!
So, as you all can see below, the owner called me out as being drunk. First of all, I was not drunk. Some people in my group were, but not me. Second of all, prior to posting that, she emailed me the following:
Libby, thank you for your critique! I hope that you will give us another chance and would like to offer you a meal on us. We have only been open for a week and still working to improve our service.
So, I ask. Why call out someone as drunk and then offer them a free meal? Sounds like someone is a little confused/doesn't want to admit to the public that she was in the wrong. I was thinking of giving them another chance, but after reading her comment, not a chance.
So in my frustration yesterday, I didn't take the time to properly write out a review due to how angry I was. Here is my revised review:
We came here as part of a stop in the Urban Ale Trail. Now while we may have come due to that, we had been stopping at most places and ordering more beer and food that wasn't part of the promotion. We had a group of 15 and took a large table in the back. After 20 minutes of no service, we were yelled at for taking up a table. Of course, a few of us had sampler beers but we wanted to order more. I went looking for a server, to no avail, and on my way back, an older blonde lady said "get out of the way this is a fire hazard". I explained that I was trying to get back to my table and she said "you shouldn't be over there anyway, this is not for the event-you have to stand over by the bar". I said that we've been looking for a server, as we wanted to order beer. She didn't say a word, just walked away. Another 15 minutes goes by and still no server. At this point the lady running the kitchen walks over and apologizes. The owner eventually walks back up to us and asks why we are still there. We explained that we wanted to order 6 pitchers. She continued to be extremely rude, so we all got up and walked out. A server followed us out and apologized, saying the owner was stressed, but she shouldn't have treated us like that (I left out some choice words that the owner had for us). I can tell you now that none of us will be back. I am appalled that the owner felt it was appropriate to talk to her patrons in that manner. At least her employees were polite and apologized for her.
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