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| - WORST CUSTOMER SERVICE I HAVE EVER RECEIVED FROM A MANAGER (Chris) I placed an online order, received a conformation E Mail that it would be delivered in 30 minutes and after I had to place a call 1hour and 22 minutes later I quickly found out three things... I wasn't ever getting my order, The customer service at this particular facility was horrendous, and the manager of the facility (Chris) or so that is who he claimed to be was unbelievably RUDE and had no customer service skills at all! I asked for the corporate office number, he refused to give it to me stating this was not his fault then started to argue with me. I'm not sure if you realize it or not, but there is plenty of other options out there from a pizza, wing, breadstick perspective and when someone chooses to eat HH, you should feel privileged and do what you can to take care of your customers or you may not have to worry about having customers soon. I run a QSR concept, just a little advice...Customer Service is paramount in this day and time, again when someone chooses to eat with you, IT's A PRIVILEGE and you probably should not take it for granted. I know moving forward, my family, friends, etc. will be much more selective when it comes to our pizza choice.
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