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  • Will never return the this establishment again! I have been coming to this AJ's for a couple years but unfortunately I will not be returning. When I first started shopping here it was a pleasant experience but over time the customer service got worse. I am not sure if this was due to new employees or management. Although, I must blame management because the attitudes and treatment that I received usually travels from the top down. I had the most issues with a couple employees that work in the deli area. They were both always rude, short, and unpleasant. Every time I said hello to one of the women she NEVER responded. Not so much as a head nod to acknowledge my presence. I brought this to the attention of a cashier and she told me that she would speak to the manager about the service. I continued to go to AJ's but nothing changed and I received bad service over and over again. The last straw for me happened last week. I went to the deli area to get breakfast. I greeted one of the deli workers and she AGAIN said nothing. I was sure that this was on purpose and not her just having a bad day because it had happened so many times before. I asked her why she never responds and seems to have bad customer service. She dismissed me and said "actually, I was just about to ask you how you day was going" I thought this was amusing considering she just neglected to respond to my greeting... I told her that she had done this on a number of occasions and it was quite frankly rude and disappointing. She then jumps to want me to get my manager... Like she could care less about fixing the situation for the customer, apologizing, or making things right. Super disappointed with my treatment at the AJ's. Will stay away from here from now on and I would definitely NOT recommend anyone else to shop here. A number of employees could care less about you, your hard earned money, or treating with respect and dignity. Management obviously doesn't follow up with complaints properly as well.
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