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  • I went here last night after my shift at a retailer in Tempe Marketplace. I was greeted and seated promptly. However, I sat at my booth for 15 minutes without being spoken to by a waiter, or having water brought to me. I got up and went to the hostess stand and told her I had not been greeted or serviced and she looked horrified and said she would sent the waiter over. Another 5 minutes pass and finally a waiter comes to my booth. He is very abrasive and acts like he's annoyed. Imagine how infuriated I was when I realized that this was the same guy who had walked right past me 10+ times without saying a word and happily helped the booth behind me. Service was prompt after my tongue lashing. A few moments later I spilled my water :) There was no sign of my waiter for abt 10 minutes. I get up and ask the hostess for napkins and another waitress assisted me and was super nice. I asked for the manager at that point. The manager proceeded to try and justify the poor service, but acknowledged there was no excuse. She said the server admitted he forgot about me (bull) and would have him apologize. She then says I got the "Employee Discount" on my bill. I told her she could keep it; I just wanted her aware of the poor service and how bad it made the establishment look. This was my first visit and quite possibly my last. It's a shame, because the food was great, but the service was absolutely horrid.
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