I'm sour, and will probably be finding another place.
Been coming here faithfully for 18 months, and it seems they had an issue with the guy that ran the. 3rd chair. They have never found a replacement and now the waiting times and the number of people waiting has increased substantially. However ( not using names) the guy that now moved to the middle chair, constantly stops and talks to the people waiting, takes off to the room at the top of the stairs for 5-10min intervals in the middle and before calling the next person. The other guy doesn't. What I feel should be an in and out in 30-40 mins max is now 1 hr+. It's too bad because these guys really know their stuff.