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  • Absolutely no customer service, we will never return. I don't know if this was our server's first day, a bad night, or what, but there was something seriously off. Drinks took a long time to come out, one person in our party never received her drink. Our server never came back. We tried to flag down another server and she just said "we are looking for your server." She did not offer to assist or find out the issue. A man came over too, no introduction, so I'm assuming he was the manager, my friend explained she didn't want the drink she just did not want to be charged for it. Again, no one providing any customer service to make this right. At this point, we decide to leave. Since she did not split tabs as requested, I gave her specific instructions on how to manage the check, a card and the rest in cash. She brings it back with no change. It was a pretty good amount of money she tried to keep as a tip for her stellar service. Now onto the icing on the cake, we gave her our parking tickets. She returns with validation tickets. OK, we think we are good. Nope, you need the original ticket and the validation ticket to get out, so we all ended up having issues getting out.
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