This review is for the grooming section of the store. While I was waiting on line at the store section to pay I was watching all the dogs getting groomed and to my disbelief the tall girl with long blonde hair took a steel comb and without holding the dog she took the steel comb that was almost at her waist and briskly lifted her hand up and combed the VERY sensitive hair around the dogs ear. I watched as the comb got stuck in the dogs hair but she continuously and very fast forced the comb all the way through this sensitive area and her hand stopped when it was up in the air well above the dog OUCH OUCH AND OUCH! !!!. In other word this was done in one very fast and wide motion! The little dog stood up and shook his head obviously in pain. She waited for him to sit back down AND SHE DID IT AGAIN!!!! and the dog had the same painful reaction. I am mad at myself that I didn't go in there and knock her out. To do this twice she clearly enjoyed inflicting pain on the dog. Wonder what goes on behind the closed doors where they give them baths.