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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-11-26 00:00:00 (xsd:dateTime)
itemReviewed	Playa Cabana - Hacienda
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	When has a restaurant jumped the proverbial shark? I just had a textbook experience. Having spent a decade in California where great Mexican food in hip digs is not so unique, my wife and I were happy to find this place, not minding the overpriced but yummy tacos. We've been several times, recommended it, etc. Until now. I called to make a ressie for a quick bite at 6, explaining that we needed to be out by 7 to make a movie. The person who took the call said no problem, and took down my details. Then the auto-text spam began. First the reminder of the upcoming reservation, then the re-reminder, and then the notification that our reservation had been cancelled as we pulled up just before 6. Apparently their auto reservation system only works in 1 1/2 hour intervals, and so we had been entered as a 5:30 reservation. OK, no problem. And yet... In the restaurant, I was told by a male maître d'/ shift manager that the only table available was a high top wedged beside the front door. Now, my wife is pregnant, susceptible to drafts and uncomfortable at high tops. I looked out over the virtually empty restaurant (one table occupied) and turned to the aforementioned Person of Great Authority - that was his bearing. "How about that table over there?" "It's reserved for 7". "Great... we need to be out of here by 7". "It's a 4 top... I'd have to pull the tables apart". That didn't seem like a huge effort, but I gave him the benefit of the doubt. "Just leave them together, we'll only use one". "Your reservation was for 5:30" "No, I called and made a reservation with a human being for 6, and told her we needed to be out by 7". "I can't give you that table. It's reserved for 7". All of this delivered with an attitude of snark turned up to eleven. That was it for me. As I left, I found myself recalling the early Toronto restaurant scene, when decent restaurants were few and further between and wait staff often seemed to expect gratitude that they were deigning to serve you. In California, I discovered that great food and great service are a combination for long-term success, and I've been delighted to find that most good Toronto restaurants now understand that. Not so the Playa Cabana - Hacienda. Fortunately, I have lots of options. Next...
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Stephen

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