I have been to all of there locations in Calgary and this is the worst of them all. I would recommend the one on 4th street downtown. The reason I don't like this location is as follows.
1. It is in a family neighbourhood so there are lots if families with kids so the ordering system is chaotic. It works at the other locations but not here.
2. The noise, I have never been to such a noisy place. The loud music doesn't help.
3. Each time I have been there it took forever to get our food and when you do get it they don't usually come back to check if it is good.
4. The last time I was there they took our order and we sat down and waited and waited watching everyone getting served who came after us. I was finally able to flag down someone which is tough when no one is actually responsible for your order. The went together kitchen and found out the where missing some of our toppings so they just didn't make it. So we had to order again and instead of making our order a priority they put it at the end of the orders. I know this because I watched. I even went to the company website to let them know what happened and never heard back from them.
Do yourself a favour and go to a different location. The food is great and service is great at the other locations.