This Famous Dave's location is one of the best I've visited. The staff is always friendly and efficient. They do their best to get to know their loyal customers.
I've actually visited this location on two of their worst days in the last 10 years. On one of these days, we wanted to beat the intense heat. Since they usually overdo the air conditioning (like most restaurants), we decided to visit partially to cool off. It turned out that their AC was broken. Despite the place being warm, our experience was positive because of how attentive our server was. She made sure cold drinks stayed full and that our stay didn't have to be longer than necessary.
On another bad day for them, they were replacing wood and shingles on their roof, with big holes in it. It turned out we had a biblical downpour right over lunch that day. They were banging away trying to cover the openings with plywood while it poured. Lightning struck a tree at the opposite side of their parking lot, which caused power to go out for 5 seconds. When it came back up, we were welcomed by leaks springing up all over. We got reseated twice (big rivulets poured right into my Mountain Dew!) before they figured out where we could sit to avoid leaks. Despite the chaos, our service was still courteous and quick. They got us out of there so we could pick our way through the flooding back to work.
The food is very consistent - I usually get a two meat special, which is rarely subpar. Occasionally the brisket is a little dry. Another great item on the menu is the chili and baked potato combo.