I had a horrible experience with Pretty In Pink Cleaning.
I bought the package from Groupon and called to schedule an appointment. It was easy to arrange an appointment on the phone, so what went wrong?
1. The cleaning crew showed up 2 hours and 10 minutes late.
2. Cleaning service was lousy.
3. Two of my belongings were missing after the cleaning was done.
4. I tried to call customer service, no one picked up. Left a voice message. No reply at all.
5. Call again two days later. Again, no one picked up the phone so I left another voice message. Still no reply. I guess the keyword is "schedule an appointment" if I wish to get a call back?
So basically, I can't even address my problem with the company...Just to be fair, Groupon actually took care of it in the end, but I still haven't heard a word from Pretty In Pink Cleaning.