I called Sun Country because of all the great reviews here on yelp, and now I am a believer!! I called in the morning and was told that someone could be at my house that same day. I asked if they could call to let me know when they were coming as I was going to do some errands. They called even sooner than I expected and were at my house in no time!! Brian and Edgar introduced themselves, were neatly dressed and very polite. They replaced a fan motor and told me I should have no more problems. I had to call them back as the ac was blowing hot again about an hour after they left. They came back but were unable to diagnose the problem because I had turned my unit off and when they arrived it was working again (just like that funny car noise that disappears when the mechanic listens!). They told me to call anytime even at night if it happened again which it did after about another hour. I called and they came back very quickly and spent some time diagnosing. They adjusted the fan speed and informed me that they would call the manufacturer the next day to verify that they had installed the correct fan motor. Well I had no more problems that night and the next day they called to let me know they had talked with the manufacturer and had installed the correct motor. I have not had any further problems and the total cost was less than I had thought it would be. They didn't charge for coming back and I am completely happy with the service. If I have any further problems I will not hesitate to call them!! Thanks Brian and Edgar (and Sherry!).