| rev:text
| - Took some coworkers here for a catch up. There was a large party (16+ people) who had taken up the whole back end of the place (no tables or chairs for hardly anyone else) and were letting their children run wild and into both staff and other customers. This isn't the cafes fault, but it's super annoying. They had ordered so much food that the two people making everything took literally hours to give me a waffle with a single scoop of ice cream and mini marshmallows because they were so backed up and understaffed.
My coworkers got green tea ice cream in a bathtub, which arrived almost immediately as it was just ice cream. There was a couple beside us on a date who arrived around the same time we did. They left after an hour of nothing, cancelling their order on the way out.
We never got our drinks, or even refills on our water. It comes in a urinal which is hilarious, but only gives you about half a cup of water, if that. No one asked us about refills or took our cups, etc.
I watched another small family get someone else's order, to which their child put his fingers in the topping on the ice cream and ate some of the cornflakes and THEN the parents said they didn't order that for him-- so the employee grabbed it and gave it to the bigger party because it was for them instead. Didn't check it nor did the family mention their kid already ate some and touched it? Like he touched the actual ice cream. So gross.
We went there at 6:30 and left around 9:20...then went to Tim Hortons to get sandwiches because we were still hungry.
There was one waiter and two people making the food. The people making the food were also cashiers to the people downstairs buying novelty toilet and poop items they have for sale. A man who I think was the owner came in and out frequently during our wait to be seated. Myself, two friends and at least 5 other people were all crammed downstairs around the food/cash area and at one point we were all just standing in the front window display because that's all the space that was available.
The food I had was great, but not worth the wait. This place is too small and super understaffed. The furniture and counter spaces are too big for the space and it feels very cramped. The walls are also chalkboard with drawings all over them, which is cute, but you can't lean back when you sit down on the bench, and you can't touch the wall while you wait.
Only go if you have a small party, and a lot of patience and time to kill. Won't be going out of my way to go back.
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