I don't think I have had a bad experience at any of the Ray's in the North Valley. As we have moved, there has always been one nearby. The staff are always friendly and the food is always good! If you can eat pizza without a napkin, it's not pizza! It should be juicy, flopy and messy-with cheese that tastes like cheese and fresh veggies. My wife grew up in Queens and Long Island- this is NY Pizza! Thanks Rays!