This was my first visit to Elmwood Spa and I'm a fan! I was only here for my free birthday lunch and 80 minute Swedish massage. I came on Friday morning and was glad that it was not crowded. Can't imagine what it's like on the weekend but at least Friday was a good day to visit. The pool and sauna was not that crowded and my friend and I had a chance to relax and enjoy the facilities. The 80 minute massage was very nice and boy did the time fly! Didn't even feel like 80 minutes :) Maybe I was that relaxed? Customer service was great overall from beginning to end. It was definitely a good experience if you ever do want to try this spa (P.S. maybe you should check this out on your birthday).