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| - I found this place on Yelp when I was looking for a dinner spot close to Tempe Marketplace to catch a movie later in the evening. Per the other reviews, I thought it might be busy on a Friday night so I called two days in advance to make dinner reservations for 4 at 7:30.
Our party of four arrived at 7:28pm and checked in with the hostess. I was initially relieved that I made the reservations because the place was packed! The hostess said they would come find us when our table was ready so we took a spot standing near the cute merchandise they have for sale and expected maybe a 10-15 minute wait. Luckily our conversation entertained us because before we knew it, 20 minutes had gone by and we were still waiting. We waited another 10 minutes before checking on our table since they were busy but when we did, we were informed that our table would be ready shortly since 5 tables were nearly done. Fine. As we continued to wait, we were approached by a very intoxicated woman and had to endure a very awkward conversation with her. Clearly not the restaurant's fault but maybe someone should have cut this lady off before we had to hear about how her father made french toast?! We finally finished our 50 minute wait and were taken to the bar side of the restaurant where we were placed one table away from the entertainment that evening. It was a middle-aged piano player who talked more than sang and was having a full on conversation with the table next to us. Had we not been waiting for 50 minutes already and didn't have a movie to make in an hour and 15 minutes, I would have demanded a different table. At this point, I was hoping the service and food were going to make up for this rocky start. Unfortunately, it didn't get much better.
Our waitress showed up after a several minute wait and took our drink order. She was clearly busy but definitely not overly friendly or accommodating. I cautioned my dinner guests that we would need to order ASAP if we ever wanted a chance to make our 9:30 movie and we all picked out our dishes and ordered the next time she came back to our table. Once we ordered and our drinks arrived, we were served garlic bread and I must admit, that was some of the worst garlic bread I've ever had. There was absolutely nothing special about it and it was like someone took out the fluffy, good part of the bread and seasoned the crust. Blah.
By the time our food arrived close to 30 minutes later, it was clear we had no chance of making our movie. The food was okay but I don't think even the best Italian food at this point would make me want to come back here. The piano guy finally took a break and we were able to have a nice conversation without yelling over him and just decided to enjoy our dinner guests rather than rushing. We didn't end up leaving until most of the place was cleared out (about 10pm) and don't recall ever being offer additional drinks while we chatted. I do know my water glass was full all the time. At least they got that right. On the way out, we were thanked by 4 different people sitting at the bar as we left. Really? Where has the great service been all night? Apparently sitting at the bar. We will never be back.
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