Very friendly, unintimidating and professional. I had my nose pierced, having had it done elsewhere 8 years previously but letting it heal up because it never settled.
This time with Mark it was so much less painful than before, - not bad at all. I had brought along my own nose stud and it has a u - shaped tail and 90 degree angle that Mark explained was more complicated than what he would normally use as a first stud, even though it was sold as suitable for a first stud. In the event it went in fine but he was right to warn me and he was very careful and professional.
Three days on my piercing is comfortable and looks great. Mark uses a needle and catheter which I understand to be the best method.
I highly recommend this studio.