Excellent service. People are friendly and they will take care of you. Water is in the fridge to keep you hydrated as you wait. These guys work hard and fast. That's why I go to DT but these guys are really friendly. I say the management here probably has something to do with it. Unfortunately the tires were too big for my 4Runner and I still have to get the right ones. But the fellas took them off and showing me that they would not be a safe bet and put my old ones back one while I decide. We actually ordered them because one of the guys told us this would fit but it didn't when we got the new wheels and tires on. This place is quite on the opposite town from where we live. We only went there because our friend recommended this one to us specifically. And it's closer to his house too. The outcome has yet to be resolved but so far I am impressed with my service.
You can say that they are responsible and I have wasted time and gas driving down there but crap happens. The treads might be too high for instance. But since they have been accommodating and giving me time to figure out the right tire and wheel for my vehicle, I'm giving 4 star. 5 star if the recommendations came out correctly but it is taking time off my schedule and I have to come back again and spend another 2-2.5 hours driving, waiting, and driving home again since I live in the NW.