I'm not sure why this place has any bad reviews, but all I can guess is that they are old and out-dated. I've been to Chili's quite a lot. It isn't my favorite restaurant, but it's usually ok. This place is the exception. First, you're greeted at the door by Vickie. This in itself is reason enough to come here... frequently! Vickie is delightful! I don't care how your day is going, after you interact with this angel, you're going away smiling. Our food came out fast and smoking hot! Every bite, to the very end was hot and the flavor wasn't just dusted on one side, but was carefully and painstaking crafted as though the kitchen staff was working toward their James Beard or Michelin Star! Our server was great too. Never let our drinks get close to the bottom. Even the manager met every table to make sure that everything was perfect. It was. Perfect. If I lived any closer, I'd be a regular here. Actually, maybe I'll move for just that reason!