I have been a regular and loyal to Brothers for a number of years and it has come to the point where I have had enough. First, the quality of food seems has dropped in the last 18 months. Cold dishes, far more batter then meat on fried items, etc. Second, and most frustrating, is the service. The owner has always had his own style which used to be fun, but now he's moved to simply rude. Aggressive on the phone, rude in person and even more rude to female customers. We have even received (more then once) a call because we took too long to pick up our food - and we are talking about arriving at 20 minutes when we are told 15-20 minutes. Unfortunately our friends are all experiencing the same issues. Disappointing, because we used to love the place.