2-3 weeks ago I bought some whey protein at $10.99/lb in the bulk foods section. Was running low on my whey and WinCo has a great price.
Then, I needed to go to Sprouts for something WinCo didn't have and I saw that Sprouts was selling their whey at $4.99/lb. That was less than half the price of WinCo's AND, I have never seen it this low. They are normally at $12.99/lb or more, so since I found that out at WinCo when they opened up at this location, I started buying my whey at WinCo.
I called WinCo up and spoke with Dani, who is the manager of the bulk foods section. We talked and though they do not offer refunds, she said she'll price match what Sprouts had. She says normally they do not do price matches, but since the price comparison for the product said Sprouts' whey is more and it wasn't, she said she would honor that price and give me the lower price.
A couple hours later, I went back into the store and they gave me the $6/lb difference, which I had purchased about 1.25 lbs.
Thank you so much for this. I continue to be a loyal shopper at WinCo because of this type of integrity.