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| - This place has so much potential but it's inconsistent customer service prevents it from being a top notch joint. We come here every weekend to watch college football games. The food is decent for a sports bar. Over the course of the season I've had:
Gorilla Wings - $9
Basket of Fries - $3.50
Fully Loaded Pizza (Italian Sausage, Pepperoni, Green Peppers, Mushrooms, Onions, Black Olives, Mozzarella, Parmesan and Cheddar) - $12
Italian Panini - Genoa Salami, Pepperoni, Ham, Provolone, Tomatoes, Lettuce, Vinaigrette, on Sourdough Bread) - $9.50
Buffalo Chicken Wrap - $9.50
Chicken Quesadilla - $9.50
Yes, the prices are a bit high...but you're in Old Town Scottsdale, where prices are high everywhere. During the football season, pints of domestic draft Beer are cheap so it makes up for the food pricing.
The food quality is mediocre. By far my favorite items are the Italian Panini and the Gorilla Wings served with Maniac Sauce, which is pretty hot. The Chicken Quesadilla is ~meh~, a bit soggy and doesn't have much flavor.
Where they really fall short is their inconsistent service. When they're not busy (during ASU home games) the service is great. However, when they're busy (ASU road games) the staff is overloaded and can't handle large crowds. I think it's because they hire young, inexperienced kids who have an attitude. On at least 3 occasions I've been told "I'm real busy right now, I'll come get your order when I can" or "I don't know, ask someone else, too busy right now"....come on!
They'll never change because being in Old Town, they'll always have the business and don't have to worry about repeat, loyal customers. If my friends didn't come here every week, we wouldn't come here as often as we do.
Return Factor - a begrudging 80%, 30% if we didn't meet up here to watch college football
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