I am very grateful for this Firestone. Last week, we had a pretty bad air leak in one of our tires and we were supposed to head home.
The waits at the Firestone on Rainbow Rd, one Goodyear, and the local Costco was more than 2 - 3 hours, but amazingly no wait at this one.
Henry was our service representative, was kind and courteous. I did not feel like he was trying to sell us unnecessary things, or scare-tactic us into replacing the tires (they were truly very worn). 40 minutes later, tires rotated and replaced. All-in-all very professional and a great experience. Everything looks very new; the waiting area is indeed clean and air conditioned which is a must for Las Vegas. Free coffee, TV, and toys helped to keep all of the family occupied as we waited. Top notch!