The wait here can be long if you come around the busiest times on the weekend (11 am). Come earlier or later and there is no to minimal wait, but it's always busy. The service has improved some over the years but most of the wait staff have worked here for years, are constantly busy and don't like answering questions or making substitutions. The lemon ricotta pancakes are fabulous, and are the biggest factor in this review. One is plenty - they give you a bigger pancake if you order 1 vs the short stack (I've ordered this consistently for 6 years). The biscuits and gravy are usually really great, but today they were lacking in flavor and weren't warm enough. Overall there are several staple options here. The price can't be beat.