I love Handel's ice cream!! My friend and I had gone to lunch and decided to stop by to get one of their delicious ice cream cones to top off a nice afternoon. When we walked up to the window we saw a woman in the back. We waited patiently for her to come up to the window. Two more customers walked up. My friend knocked on the window to get her attention, nothing. The other customer also knocked but nothing. When they walked away I called the business, but it was just an automated machine. After waiting 15 minutes we decided to leave. Very disappointed with the lack of service. Maybe there should be more than one person working behind the counter.