I had high hopes for this place especially because I really wanted to pamper myself on a little grander scale. Sorry to say it fell short.
I called ahead of time to make an appointment. When I was sat down there was apparently no communication between the technician and whoever I talked to on the phone. I scheduled for an ice cream pedicure and a basic manicure with paraffin. My technician seemed to be the only one who didn't speak much English in the entire facility and proceeded to tell me that they don't have that for hands
I felt like she either lacked professionalism or was new? She kept making me reach my arms over during my manicure (I was sitting in the pedicure chair) and didn't really bother to make sure all my nails were evenly filed or even bothered to ask how I want it shaped. She didn't even use cuticle oil. It looked like I did my nails on my own.
I asked if I could use the iPads they have on the chair and she said she didn't know the code and didn't bother to ask anyone. So, basically they were just decoration ?
I tried to enjoy my pedicure, but it was not peaceful at all. I definitely felt rushed the whole time. She kept asking how long I needed to be here? I'm not the technician so I always leave it up to the expert. I kept telling her "I'm not in a rush". My biggest highlight of the pedicure was the tiny ice cream they provide ?
The pictures of my nails look okay my toes definitely better than my nails. I don't think I'll be back. Too bad because I like to tip generously. Especially when I get great service.