8/12 No air conditioning on our bus. Then a 40-minute wait for them to pick us back up. Our driver was Thomas and when he made a sudden stop and my husband injured his elbow, the driver could not produce insurance. The company owner actually sent my husband a text message that read, "So I heard you got a boo boo! Stop being a little bitch and trying to get rich off of us. Don't be sensitive because your priest molested you when you were young and your daughter likes black men." Then proceeded to send an offensive list of "Crazy Mormon Beliefs". After my husband tried repeatedly to call the owner, he then called my husband a homo. Way to insult every possible group! If you are looking for a small minded minority and religion hating company, this is the place to go!
8/24 Yes, James, you did issue a refund to someone on the bus, but not to the credit card that made the reservation. You also have not called to make sure the two people injured on the bus are ok, nor have you forwarded your insurance information to the person who requested it.