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  • Very Disappointed in Michael Angelo's. I called in earlier saying I wanted to place cake order and asked how late they were open . ( they said 5pm ) I arrived at 4:45 . When I got there the girl behind the counter went to find someone to help me. She came back and said that everyone was "busy downstairs" and couldn't help me . She then asked if I could come back Wednesday ( today is Saturday ) . I explained to her how I drove 30 min to get there and that I already knew what I wanted. I didn't need to flip through books or talk about flavors. I literally just had to place my order . I told her it would take all but 2 minutes. She then said she would go back and ask downstairs. This time she returned and said the people who take the orders "left for the day " . Then said again that maybe I can come back Wednesday . First she said they were busy then she said they were gone. I was annoyed at the inconsistency of her story . I believe this was a case of workers not wanting to do their jobs . They want to finish up and rush home. The establishment was still open so they should be ready ,willing and able to serve their customers. Especially since when I called in and stated I will be placing an order nobody ever said to be there by a specific time . I will NOT be returning on Wednesday and they just lost a customer. Such a shame because I have purchased cakes from there before. It truly is a shame how employees can put a bad name to a business.
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