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  • I came here for a company conference and the hotel is located downtown, however I wouldn't call it a true down town as there weren't that many "shopping" areas, just a few small shops. The day when I arrived, they had the Comica convention, the Hyatt staff was dressed down with T-shirt for the Comica convention and I thought it was unprofessional. I couldn't tell if they were the Hyatt staff or all the wierdos that was walking around the hotel. The front desk was just ok, nothing special. It is just too casual for a Hyatt Regency. The hotel rooms were decent and clean - no complaint there. The catering portion was amazing! I had opted for Gluten Free option, and the Catering manager - Suzie Wood went out of her way to accommodate my dietary needs. The last day of our conference, it was boxed lunch, she came up to me and asked what kind of salad I would prefer, later she brought over a flourless chocolate cake as a dessert for me - WOW!!! The reason I have to mention "WOW" is because I also came back from Hyatt Regency in Denver and requested Gluten Free option, 3 days - 7 meals, not one meal they had accommodated me with Gluten Free option even after I have requested multiple times - thus my meal was delayed every time. Thank you Suzie Wood - you were amazing!!
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