So it's a dealership with a service department. I know, big deal. But I will say Tempe Honda goes out of their way to make sure you're taken care of. Will they up-sell you something before you go - probably, but that's their job. Will you be treated professionally with great work and service - yes, and that's unfortunately not as common as it should be. Also, we had our car detailed and they did a great job, erasing the additions and subtractions contributed to by my 4 yr old. I was surprised by the results, great work.