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  • I really wanted to give this place a better review, but I experienced the worst dining experience here over the weekend. This place is an AYCE steakhouse where they walk around with racks of a variety of steaks to serve you.Each person has a card that has two sides, red and blue. When flipped to the blue side it should automatically tell the people you'd like to be served food, and when flipped to the red side it means you're taking a break - this should all be done without having to wave the servers down. I came for a friend's birthday, and I must say this is the only reason why I did not complain to a Manager about my experience. We were a party of about 14 people, and there was a period of 20-30 mins where my half of the table did not get served any food- our plates were literally empty. Numerous times I watched the same servers walk by our table without even glancing over or stopping to offer us any food, and on their way back to the kitchen, same thing. I sat there for 20-30 mins waiting for someone to come, and even when you try to catch their attention its like they turn a blind eye and serve the table right next to you instead. Or they served only first half of the table and walk away. They say they will return with new steaks, but never did. It wasnt until our server came to refill our waters did she ask if everything was okay, we told her we havent had food served to us for at least 20 mins, and then i saw her tell one of the guys to bring the steaks over and the food started coming. But honestly, at that point I had already lost my appetite. That is ridiculous especially when they give you a 2 hour seating limit, well 30 mins of it was already wasted on watching the servers walk right by us. This place isn't cheap, especially when they auto grat 20%. So definitely not worth my time. Its not my first time to this location, and I've also been to other locations around Toronto, and I've run into a different kind of problem there too, where they wouldn't let us leave because they thought one person did not pay, but it was because the server double printed a bill. -__-' . but this experience really killed it for me over the weekend. I will not be returning or recommending this place to friends, especially for parties. Worst dining experience ever.
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