Worst service ever. Plain and simple. Also, you guys aren't located in NY. Your prices are not calibrated right for the quality of food, size of portions, and service. Figure it out. I'm also pissed because I ordered food, picked it up and left, and they forgot my dessert. I went back and picked it up and though there would've been an apology of some sort or maybe even adding an extra Cannoli but no. Not going there again.