I'm a big Gordon Ramsay fan but BurGR fails to meet the high standards we've all grown so accustomed to seeing from him.
We stopped by for a late lunch and were given a 30 minute wait for our table. Fair enough, however an hour later we still hadn't been seated and the front desk looked like a slow moving train wreck. There were about 4 different hostesses juggling 10-20 different groups of people and none of them seemed to be communicating with one another. When the manager stepped in we spoke to them and were promptly seated.
Highlights: The quality of ingredients and presentation were very good. All of the food looked great. The burgers and fries were decently tasty but overall not worth the jumped up prices.
Lowlights: Subpar service was the biggest disappointment. Our server was attentive at first but disappeared once our food was ordered. Each burger is made to order and you can specify the cooking temperature. All 4 of us ordered the same burger 'The American' but had different cooking preferences. They arrived with no markings as to which ones were cooked a certain way and we had to cut all of them in half to determine who's was who's. Ultimately it didn't matter as all of them were cooked well done. The only ketchup BurGR serves is made in house and is laced with a chipotle seasoning. If that isn't your thing, you won't be using any ketchup for your burger or fries.
Try BurGR if you're a Ramsay fan or there's absolutely no wait. However the basic fare doesn't warrant the high prices.