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| - This is one of those times when I wish there were two different ratings, one for service and one for food. The food is awesome. I've been to this location several times and everything I have ever had has been amazing. Granted, you have to like chocolate, but if you do, heaven! This visit I Le Medley Fleur de Sel, that consisted of a scoop of vanilla ice cream atop an intense brownie, served with a little pot of caramel sauce to drizzle. So good! And the perfect portion too, not so large that I felt sick, but enough to feel satisfied. My companions had a Grand crus hot chocolate, a fancy cocktail, and a crepe. Everyone was quite happy with their choices.
The service though . . . terrible. Pleasant staff when you can catch them, but they always seemed to be busy doing something else. It didn't seem to be for lack of staff, there seemed to be many employees working. We came in and waited what felt like a really long time to be seated, while there were many empty tables. A quick "hello, we'll be with you shortly" would have gone a long way instead of feeling ignored. Same thing once we were seated, friendly when someone was with us, but we sat for long periods of time waiting, whether it be to give our orders, or to get our bills and pay. It was such a strange feeling.
We had brought an out of town guest with us, to show her something uniquely Montreal, and it didn't disappoint. I love the Laurier location, for the high ceiling and big windows, very pretty. The price is right too, when you compare how expensive a fancy drink at a bar can get. This is an occasional indulgence, so quite fine. Our guest's immediate reaction upon leaving: "Was the service ever bad! Is that common in Montreal?". But the next day, all that remained was the memory of a delicious experience, so all's well that ends well. So four stars it is!
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