I had the best experience at this Verizon store. I switched from ATT to Verizon and associate Kellen Bell spent well over an hour assisting me with transferring content and learning the functionality of my new phone. He even told me about a discount because of my employment. Additionally, I like the team approach at the store. Kellen's manager introduced himself and assisted for a short time; as well as the assistance from another associate. Everyone there was knowledgeable, professional, yet personable and worked together so well. I highly recommend this store.