My spouse and I decided it was time to get new mattresses for our Charlotte home. We have dealt with mattress retailers before, but we decided to try a "hometown" retailer. We researched and decided to pay a visit to Dilworth Mattress Factory. Wow! What a different kind of business this is!
From the moment we walked into the business and were greeted by Alan, we felt comfortable and very much at ease. We tried the various samples in the showroom and settled on two full sized Blue Heaven Latex mattresses. One mattress needed a lower foundation than normal and Alan accommodated our request without hesitation.
Delivery was scheduled for today, but there was a question that it might not happen. However, delivery was right on schedule! The delivery people were efficient and easy to deal with and carried away the old mattresses.
We are very pleased with the whole experience and we will recommend Dilworth Mattress Factory over any other retailer in Charlotte!
Thank you, Alan and staff.