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  • From what other yelpers are saying this place was very attentive and caring for the customer's needs. I won't blame them for their lack of stock that day of their Pyrex tanks, but to tell us the wrong price then charge us last minute the difference is completely unprofessional, Raymond. After a couple of weeks, after trying desperately to make this vape life work out for me like it did for my brother but to no avail, I wanted to just return the tank that I didn't use. Calling and asking the shop, they said they could allow the refund even though I didn't have the receipt but could pull up the bank transaction. A few days later I actually went to the shop and Ray told me that there were no refunds on anything except this one specific battery set because of chance faults with engineering. And that their store policy was to have no refunds on anything. Really wish they had put that sign somewhere that read "ALL SALES ARE FINAL" or something like that if so. The phone call indicated there were inconsistencies in policy, which was also unprofessional. Upon trying to return it and being informed that the store had the no-refund policy, Ray tried to justify it by saying it was like returning a pair of underwear since they would have no idea if I had used it or not. That's ridiculous, but a good one, a glass tank with completely interchangeable parts compared to a pair of dirty underwear? Am I going to put on that in my mouth? No. But it is the reason why I can't get my $60 back on what is now just a spare tank for my brother.
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