I read other reviews, and they seem to be far to the right or far to the left... For me, I'm incredibly disappointed. I reached out over a week prior to my requested appointment date. The day of my appointment I texted 45 minutes after scheduled appt time, and he said that he wasn't feeling well and he had been asleep. Okay -one freebie -we'll reschedule. Rescheduled to Sat -but it was going to rain. Rescheduled to Mon. 41 min after scheduled appt again, I text. His response "I'm so sorry I totally forget about you today I haven't been feeling well for last week". If you didn't feel well for the past week, then you should have probably said something earlier in the week, or at the very least yesterday. Incredibly disappointed.