i so desperately want to give holy land another star because the food is consistently good, but the service is just consistently bad. and i feel awful saying that because whenever i'm here it's very busy and the waiters always look so frazzled, but you'd think after like 4 months it would be figured out by now. i guess it's saying something, though, that i still go back even when i know the service is lacking...can't resist those damn falafels.