Can't speak for the ice cream itself due to the fact I was never served. Being pregnant and craving something sweet, I stopped in here to get some Italian ice. I've never been in Rita's before so I asked the guy behind the counter about flavors. All he said was they're up there (pointing to the board) and said we're out of some flavors. He then said I'm going to the back. I made my decision and looked in the doorway only to find him stirring something in a bucket. So I left with nothing. Is that good customer service? How do you just leave a customer standing there? I won't say I won't ever go into a Rita's establishment but, I won't be going to this particular location again.