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| - Ditto to the other reviews... I'm on day 5 of no air, and the only reason this company was used was because of my home warranty company.
Was told I needed a new compressor, and my appointment was 11-1 yesterday (Tuesday). At 1:30 I called to check the status, and at that point was told I was on the schedule for Wednesday morning. I questioned it, and was then told that one of their tech's got hurt and so people's appointments got changed (no call?). When I asked for a manager, she told me that there was a glitch in the computer system and I was actually on the schedule for Tuesday from 1-5, and that I was the next appointment and would have service within the hour. 1.5 hours later I called back and they said they were trying to change things around to get me in and that I'd get a call back 5 minutes later. 1 hour and no phone call later, I called back and was put on hold... after 20 minutes on hold I again called back, and was finally told that the guy was coming out soon. Well, he finally got to my house at 5:30 and 'fixed' it, but by 830 my house was 95 degrees so I stayed at a hotel. When I got home after work today my house was still 93 degrees, and when I called to complain I had a very rude conversation with their employee. It's now 9:15 (I called at 6), and still no word on if/when I'm getting service, and I'm leaving the country tomorrow for 2 weeks.
NEVER AGAIN will I use Speedy Air... I'd rather pay the $1200 and not use the company my warranty company recommends... This has been a terrible experience and I still have no air conditioning...
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