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  • Rarely do I click on Yelp search ads, but today was an exception. I was searching for a plumber that would service a house in the Desert Mountain community (Carefree) and an ad for these guys popped up - good reviews, right area code. So, I clicked. I called and got connected right away. They took down my info and offered an appointment window within the next couple hours. I asked for later in the afternoon and they obliged. They impressed me with their professionalism and willingness to work with my schedule. A while before the specified appointment window, their operator gave me a call to let me know a technician was in the area. I reiterated that I still wanted my later time, to which she was quite amenable. She was merely offering the earlier time in case it was more convenient. Right on schedule, Plumber Scott showed up ready to work! I demonstrated the clogged bathroom drain and he quoted me the possible costs. Though they seemed pricey, MOST service quotes in Desert Mountain are expensive. So, I'm used to it. It turned out the clog wasn't so bad and Scott had it cleared out lickety-split! He accepted a credit card on the spot too. Overall, I had a very good experience with these folks and would recommend their prompt and courteous service to anyone in the North Scottsdale/Carefree area.
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