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  • Zen Bar is seriously lacking any Zen. We went to zen bar twice giving them the benefit of the doubt as they are new, but had some serious issues both times we went and will not be returning. They called us back a few days before our first appointments and told us that they had doubled booked and sorry... Upon complaining they were able to move some things around and get us in earlier in the day. Upon arriving we we were not in the system, but she would work it out anyway. Nice way to greet a new customer. The staff seemed stressed out full of nervous energy and rapidly took us through the facilities. Everything looked nice enough but lacked functionality or the necessary space... The change lockers were coed with two small change rooms with a shower. The doors were glass and only slightly frosted, you can see right in... The whole spaced was freezing cold. The sauna was nice and large, but lacked an in and out room. it exited right into the hallway and the floor was covered with a towel, soaking wet and freezing cold. your slippers will get wet and your feet cold. The second time we went, they moved around our appointments without even telling us. We book appointments in certain order for a reason to obtain the most benefit as you may understand... My suggestion to the zen bar, Inform your customers if you're going to move around appointments...
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