I bought my Forester at Camelback, but live closer to the Chandler Superstore. Needed to get a recall taken care of, I called Camelback and was treated very rudely. The gal I spoke with was not pleasant, nor was she helpful, in fact she told they didnt have the recall part in stock and i needed to call back. A couple days later I did call back and was told they DID have the part in the whole time. I scheduled my service for that Friday. A couple days went by and I was thinking, rather than drive all the way up to the Camelback store/service, I decided to come to Chandler, and thankfully so! They have been great. If I hadn't bought the lifetime oil changes from Camelback, I would have all my work exclusively done here!