So like my experience at the Scottsdale location, everything is still true at the Phoenix location. D'Lisa and her staff are amazing. This particular location is close to many restaurants so if you have an appt of any kind, you can grab a bite to eat before you get your hair, nails, or waxing done. Or grab a drink after you have had your hair, nails or waxing done ( believe me if you are first timer to waxing you may need that drink but you will be sooo happy you did it). Everyone is so friendly and the salon is absolutely gorgeous. My waxing experience is getting better and better each month (meaning it is no longer as painful as it was my first time.. actually barely any pain at all) So listen to what I am telling you, if you have not scheduled an appointment for waxing do so STAT! While you are there you might as well get your hair and nails done so that you can really STRUT when you walk out as you will look and feel like a supermodel. Please, please check out this location (or even the Scottsdale one) you will not regret it!